Disconnected by Design // Overcharged by Default
Rogers is the only network that can single-handedly take down the entire country's economy, banking systems, and emergency services while still sending you a bill for the full month. We call it "Total Connectivity"—mostly because when it fails, you are totally disconnected from reality. Whether it's the "Inter-Gateway Protocol" excuse or just general incompetence, Rogers ensures your digital life is always one update away from a 12-hour forced digital detox.
I filed a CCTS complaint. Rogers responded 48 hours before the deadline with a $10 credit offer. I rejected it. They escalated nothing.— CCTS Archaeology
I cancelled Ignite TV. Rogers continued to charge me for it for 4 months, then sent the balance to collections.— Cancelled But Charged
Rogers' call centre puts you in a queue, plays hold music, and then hangs up after 45 minutes. No explanation. No callback option.— Hold Music Survivor
My Ignite box restarted during the overtime of Game 7. Rogers had no comment. I have many comments.— Game 7 Tragedy
The Ignite modem overheats if I use it for more than 4 hours straight. Rogers calls this a 'feature of intensive usage.'— Thermal Engineer
Rogers added 'Rogers TV+' to my cable package without asking. When I tried to remove it, I was told it was 'complimentary' but couldn't be removed.— Mandatory Compliment
Rogers sponsored the 2022 Grey Cup while their network was down for most of the preceding week. Priorities noted.— Grey Cup Viewer
Rogers' 'Smart Home Monitoring' app hasn't loaded since the 2022 outage. They still bill me for it monthly.— Ghost App Subscriber
Rogers' "Roam Like Home" is a masterclass in creative accounting. Why pay local prices when you can pay $15 a day for the privilege of using the data you already pay for? It's the ultimate travel companion: expensive, unnecessary, and guaranteed to leave you with a headache when you return to Canadian soil.